Rescheduling, Returns, Refunds and Exchanges


Class Tickets
  • Tickets can not be refunded, or rescheduled within 10 days of your class start date.
  • Tickets may be rescheduled one time if your class start date is more than 10 days from your reschedule request.
  • Refunds are not issued for no-shows
Physical Items
  • Please allow up to 3 days for orders to process and up to 7 days for shipping depending on the carrier.
  • If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • First aid items, medical items and ammunition are exempt from being returned.

To return your product, you should mail your product to: 4211 Primrose Ave, Baltimore, MD, 21215, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.